MPowered Automotive is BY FAR the BEST shop I have ever been to. Going to shops used to be such a pain. I would always have the people at the desk, or the mechanics condescendingly ask me if my BMW M3 or my BMW 318ti was given to me by my Dad, or if I was picking it up for my boyfriend. They never seemed to think that there could be a female BMW enthusiast, no less a female that knew about cars. I actually had a tech pop my hood and point at my motor and say, "This is your engine." Are you kidding me? I have never gotten this treatment at MPowered. From the first time that I walked in the door, they have treated me like a friend. Not only has the customer service always been flawless, my vehicle has always been taken care of beyond all of my expectations. They have fair prices, (much cheaper than the dealer), and even a comfy waiting room with free snacks and drinks. I can even take my laptop in and use thier Wi-fi to get some work done while I get an oil change. This shop is truly female friendly. (They even have tampons in the bathroom! WHO ELSE HAS THAT?!) I can honestly say I love the entire staff at MPowered, and will go there as long I have my cars, and for any other vehicles I purchase in the future.

I recently came to MPowered to have my 2008 VW GTi's alignment and wheel balance checked. Like many of the other reviewers, I have had bad experiences with mechanics before. I had heard from a friend that MPowered was a trustworthy and quality shop. This couldn't have been more true. The service I got at MPowered was unlike anything I'd experienced before. Right from the get-go, I could tell the staff there are car guys. Jordan checked me in and discussed what I needed done. I was seated in a nicely furnished waiting room, which conveniently also was equipped with free WiFi and a desk. The guys checked out my car, and as I had suspected, the alignment was off. Unlike other places I have been to, they didn't just say "Your alignment is off." They took the time to sit down with me and go over the alignment print-out. They went so far as to explain the various measurements (camber, etc.) and what they meant to me in practical terms (steering, ride, performance, etc.). We had a small discussion about whether a more detailed inspection might need to be done. But after talking with me for a few minutes about what the symptoms were (slight pulling at certain speeds and a shaky steering wheel), the decision was made to go ahead and do the alignment. To cut to the chase, they did the alignment and re-balanced all four of my wheels. It's been two weeks. I've driven over 600 miles since having them work on my car. They absolutely got it back to that perfect ride I had missed. The car handles great. The price was comparable to what you would pay at any other shop, but the personalized service and attention to detail is unique to MPowered. I intend on having them handle some projects I've got planned for down the road. In short, I'd recommend them to anyone who asked.

I have an older Mercedes (1997 Eclass) and when my personal mechanic moved out of state, he recommened MPowered. Every experience I've had with the group has been excellent. I had a bad taste in my mouth about mechanics from previous experiences over the years. But MPowered has changed all of that. I look forward to the friendly and respectful service, as well as the informative answers that I receive from the staff. The enviorment is also pleasant with free snacks, wireless access (so I can work while I wait), movies, and even video games for the kids to stay entertained. And unlike many other places, they don't rattle off a bunch of "you-need-this-fixed-immediately" mumbo-jumbo to get more out of your pockets while you are there. Also, I've priced their services and they really are the least expensive I've found in the Raleigh area for Mercedes repairs. Most importantly, the work done on my vehicle has never required a re-visit. They also respoond to emailed appointment requests within 15 minutes. It's so seemless with this group. I recommend them to any luxury vehicle owner.

I drive a 2005 Mercedes and was recently looking at about 2k plus in repairs from the dealership and thought I would see what MPowered could offer. Not only did they do the work properly but they cut the dealership prices almost in half. Mike, the service adviser, kept me updated throughout the process on the status of my car and was never pushy about any repairs that weren't necessary. As if all this wasn't enough reason to take your business there, all of the employees at MPowered went above and beyond to accommodate my schedule and truly appreciated my business (something not found at bigger shops). I won't hesitate to take my business to MPowered in the future and am glad I've found a trustworthy shop to take care of my car.‎

Service all the way to Athens, OH!
My first experience with MPowered was in May 07 when I was simply coming in to get the windows tinted on my '97 M3. On the way, I had a flat, called in to say I'd be late, and Jordan and David insisted on coming out to help. The next month, my clutch went out in Athens, Ohio and Jordan, not satisfied with the mechanic I'd left my car with, offered to make the drive and tow my car home where it would be in good hands at MPowered. Now, THAT'S service! Needless to say, I'm forever a loyal MPowered client. Let me also give a shout-out to Michael, superb at customer service. And the technicians are amazing, always willing to talk. Thanks, guys! You rock!‎

The absolute best automotive repair shop in the business. The most professional, competent, reliable, trustworthy and detailed technicians I've encountered in more than 33 years of car ownership. I had my car towed in. An overall inspection resulted in several required repairs. I got a detailed list, with costs, by phone and email, within a day. Jordan and Mike provided me updates throughout the services and repairs. They took care of my car as if it were their own. Every service and repair rendered was explained in detail when I arrived to pick the car up. The work was done properly; on time and at a reasonable cost. I did extensive research to find a reputable and quality automotive repair company for my BMW and hit the jackpot in MPowered. I'll continue to use them for not only my BMW, but my other cars as well. I highly recommend MPowered for all your automotive services and repair needs. Michael was extremely instrumental in MPowered earning my business. He, along with the staff and technicians displayed the utmost courtesy and unmatched customer service. Thanks, you're the best in the business!

Another great experience back at MPowered . This has got to be the best place in Raleigh to take your car. They all treat you like you are part of the MPowered family.The prices are great and the work they do is outstanding. I could never get the same kind of deal and attention at the dealership ( no names ) But my Porsche Boxter S was well looked after. Once again thanks to all and I'll be back. Love the web site.

If you want the absolute best in service and care for your european import there is absolutely no other option!!!

Do you sometimes worry after dropping your car off for repair and ask yourself..."I wonder if they can fix it". No worries folks. Courteous, knowledgeable and they gets the job done right. So if you're in to worring, take it to Firestone/Goodyear or some off the wall shady tree mechanic. Like me, if you prefer some peace of mind, go see Mpowered!

Last year I purchased a 2002 BMW M3 Dinan. Soon after the purchase the car developed an engine problem. After one visit to the dealership, it was clear I could not afford to continue taking my car there for service, nor was I convinced the technicians there had even a clue about my unique car as the problem was not fixed.
On the advice of a friend, I brought my M3 to Mpowered. The service advisor Micheal listened carefully to my concerns and answered ALL of my questions in a way that was not only professional, but clearly showed he was familiar with my car. Once the car was in the bay, three highly skilled technicians swarmed under the hood to determine and repair the problem. The shop had all of the necessary BMW special tools, and even a few option for the replacement parts needed to fix my car. I can not stress enough how skilled and motivated the technicians are. My cars repair was handled quickly, professionally, and for a price the dealership could NEVER match! Bring your car to Mpowered for all your service and repair needs... you WILL NOT be disappointed!

Another great experience at MPowered for me. I have been taking my 2 BMWs to MPowered for 2 years now. The guys are great. The technicians even make time to talk to you. These guys are honest not like the other shops I have been to. Just recently I also started to take my Honda Accord there. Needless to say, the service again was excellent. This is the best shop to bring your cars. Not only are they knowledgeable, they are also courteous and prompt. I have always dealt with Michael and he is the best. MPowered family, thanks for doing such a magnificent job.